What is Hotel Hideaway?

Hotel Hideaway is a great place to meet new people, socialise, and find your tribe.

How do I get coins in Hotel Hideaway?

You can get coins by: Visiting the hotel dailyPurchasing diamonds and converting them into coins in the Gift ShopExtracting them from rifts,...

How do I get diamonds in Hotel Hideaway?

You can get diamonds by: Completing achievementsPurchasing them from the Gift ShopExtracting them from rifts, using your warper.Watching in-...

Can I share my account?

No, sharing accounts is not allowed. It is never a good idea to give your account information to another person, even if you think they are ...

Can I suggest ideas for the game?

Yes! We are always delighted to hear new ideas. Please send all ideas to us here or post in the comments section on our Instagram Page!

What is the age requirement of Hotel Hideaway?

As stated in the AppStore, we don't recommend the hotel to users who are under the age of 17.

Can I work for Hotel Hideaway/can I be a moderator?

We think it's so awesome that you want to come and spend more time with us, however we don't have any openings at this time. It doesn't me...

Does Hotel Hideaway have an Instagram account?

Yes, we do. Go and follow us! The only official Hideaway account is @hideaway_official. It's vitally important that Hideaway guests ignore ...

Can I listen to / buy your soundtrack online?

Yes you can! Just follow this link and you're good to go. 

Where can I find out the latest news?

Hotel news is one of the places we try to keep users up to date with the latest that Hotel Hideaway has to offer. We often put things like e...

Where can I change my settings?

Settings are where you can access the control panel for your account. You can access your settings in the Me Tab. The button to access your ...

Can I suggest a phrase for the loading screens?

Sure, we'd love to hear your ideas! We might not always be able to use them, but we appreciate you sending them in.

What do you think of my fansite?

We think it's great! We love seeing our community grow and be so passionate about our game. Keep up the good work!

Law Enforcement contact

Law Enforcement contactInformation for Law Enforcement AuthoritiesThese operational guidelines are for law enforcement officers seeking user...

What will happen when I click the connect button?

Connect is used to connect your account to one of the supported accounts. If you tap that button you will be prompted to connect your accoun...

What will happen when we click the log off button?

A button to log off will appear if you are currently logged in with a connected account. This button allows you to log off that account and ...

Suicide Prevention Lines

USA:https://suicidepreventionlifeline.org/EN: 1-800-273-8255ES: 1-888-628-9454Deaf/Hard of Hearing: 1-800-799-4889AUS:https://www.lifeline.o...

What are inboxes?

Your inbox is where you get all the latest news, collect your My Room season rewards, and pick up other kinds of prizes. Once you have recei...

Teen Helplines

If you are feeling sad, being bullied, harming yourself or just want to talk to someone for advice and help about things outside Hideaway, p...