How do I design My Room?

When you enter your Room, activate the switch to the right of the door in order to see all your new room items! Once you click he switch, a...

How can I change the colour of the My Room items?

If you want to change the colours of your item; Go to room editing Tap on the item you want to colourTap on the paintbrush in your...

How can I lock my room?

If you would like to lock your room, go to the elevator, and switch the tag to orange where it says My Room. Once you have done this, no one...

How do I place my furniture?

Placing your furniture in your room is easy! Just select the item that you would like to use, and drag it to its place. To rotate, simply d...

How do I visit my friend's room?

First make sure that you are in-game friends with the person that you want to visit. Then, make sure your friend is in their room. You will ...

What is My Room?

When it’s unpublished, your room is a space solely for you and your friends. If you decide to publish your room, you can share it with every...

How can I use My Room?

Here you can change your room’s icon. This icon is also displayed in your elevator view.If you have more than one room, you can delete the r...

What is the maximum number of users in a room?

The room limit for both public and private rooms is 42.

How can I publish or unpublish my My Room?

Once you are level 12, you will be able to share your room with any other guest in Hotel Hideaway! Enter the room that you would like to pub...

How can I report a room?

To report a room, go to the elevator page and find it in the list of published rooms. Once the room is selected, you can tap on the red butt...

How can I ban another guest from my rooms?

You can now block other guests completely and ban them from your rooms. It's easy to see whom you've banned and blocked. To see a list of bl...

How can I filter my furniture?

You can filter all the My Room items you own based on rarity, item type, room type, event type and size. You’re able to select multiple cate...

How can I purchase the furniture I’m using to decorate a room?

Simply enter your room, start decorating and flip the switch from ‘Owned’ to ‘Shop’. You will then be able to place items in your room to se...

How do I use the layouts?

My Room layouts allow you to choose the floor plan of your room! Depending on which one you choose, your layout may include non-movable elem...

How do I use wall and floor patterns?

Patterns allow you to customise the walls and floors in your room! To edit your walls and floors, tap on the room editing gizmo, then tap on...

What is room scoring?

Once your room is published, you’ll be able to turn it into the top rated space with room scoring! The more points you get, the higher you’l...

What are seasons?

Seasons are periods of time in which you compete with all other guests to own the best room in the Hotel!You can compete in both global and ...

How can I win a season?

Seasons require different things each month, but you can generally win a season by having the most points at the end of the period it takes...

Why did my room’s score go down?

Each month, new My Room items are put into the Carpenter of Chance and MØBL. These items are given a multiplier for the month in whic...

How can I tell if I’m participating in a season?

To participate in a season you need to unpublish, then republish your room after the start of each season. If you don’t do this, your room w...