Hotel Hideaway supports a wide variety of devices. As long as you are able to install and run the following operating systems, you will be able to play Hotel Hideaway:
iOS 12.4 on Apple Phones
OS 5.1 on Android Phones
If your device cannot run these operating systems, we are unable to guarantee the quality of your experience.
If you wish to update your Apple device, you can find the instructions here.
If you wish to update your Android device, you can find the instructions here.