Hi, how can we help you?

What is the Quantum Rift Exchange?

What are the odds to win items in the Quantum Rift Exchange?

What is Dance Arena?

Safety Tips

What is the age requirement of Hotel Hideaway?

Law Enforcement contact

How do I know if my account is linked?

How can I keep my account safe before an update so I don't lose it?

I want to connect my account to Facebook

How do I change my name?

How can I switch my avatar?

How can I deactivate one of my Avatars?

How can I purchase coins and diamonds on Hotel Hideaway?

I bought something but I didn't get it.

I bought something but I didn't get it.

I got banned, and I don't understand why. What can I do?

What is spamming / flooding?

How does the chat filter (ie. Trashbot) work?

RIFTS

What are rifts?

How do you use rifts?

What is Hotel Hideaway?

How do I get coins in Hotel Hideaway?

How do I get diamonds in Hotel Hideaway?

How do I design My Room?

How can I change the colour of the My Room items?

How can I lock my room?

What is Hotel Hideaway's Privacy Policy?

What are the Terms of Service of Hotel Hideaway?

Controller Privacy Policies

I can't download an update. What should I do?

Why can't I watch any more ads?

I'm having trouble getting into Hotel Hideaway. I get an error message and/or I get stuck in the loading screen. What should I do?

How do I use the colour shop?

How do I buy clothes?

How do I use the store?

What are groups?

How do group leagues work?

What are group competitions?

Tailor of Fortune Madness

High Five